Parcel Delivery

Execution of orders and shipments are made the day following the settlement of the amount due to the company.(One day process)
For orders placed on Friday after 14:30 p.m, the parcel will be shipped on the following Monday afternoon.
Parcels are generally received within a maximum of five days after payment for the goods has been settled.
Please inform us of the delivery method that suits you best, as it may induce extra costs.
The dimensions of our parcels are appropriate and specially designed to properly protect the goods.

Receipt of goods

When receiving the ordered goods, the customer or the person in charge of receiving them will be required to sign their names in the delivery note after presentation of their Identity Cards.

In case the customer has assigned a third party to deal with receiving the ordered goods, it is then imperative for that person to sign his /her name and provide an Identity Card number.

In case the recipient is a company, the company’s seal will be required to confirm receipt of the ordered goods.

Delivery Rates

  • Delivery is free of charge inside the Moroccan territory.
  • For international deliveries, shipment charges will be borne by an agent or company named by the Customer.
  • The Company is not responsible for any health or safety concerns once the Customer has received the Goods. If any harm is incurred from the Goods purchased by the Customer, the seller shares no responsibility.
  • The Company will not be liable to the Client for any loss or damage suffered by the customer as a direct result of a force majeure.